Privacy Policy
Last Updated: 1st June 2026
1. Introduction
This Privacy Policy explains how 3T Online Store Sdn Bhd ("we," "our," or "us") collects, uses, discloses, and protects your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
By using our Site, you consent to the data practices described in this policy.
2. Personal Data We Collect
We may collect the following personal data:
- Identity and Contact Data: Name, shipping/billing address, email address, phone number.
- Financial and Transaction Data: Payment information (processed securely by our payment gateways), order history, and product preferences.
- Technical Data: IP address, browser type, operating system, and browsing behaviour on our Site (collected via cookies and similar technologies).
3. How We Use Your Personal Data (Purpose)
We use your personal data for the following purposes:
- To process and deliver your orders.
- To manage your account and provide customer support.
- To process payments and prevent fraud.
- To send you marketing and promotional communications (with your explicit consent).
- To comply with legal and regulatory requirements.
4. Disclosure of Personal Data
We may disclose your personal data to:
- Service Providers: Such as payment gateways, shipping companies (e.g., Pos Laju, J&T Express), and IT service providers. We ensure they adhere to confidentiality obligations.
- Legal and Regulatory Authorities: When required to do so by law.
We do not sell or rent your personal data to third parties.
5. Your Rights Under the PDPA
As a data subject, you have the right to:
- Request Access: To request access to the personal data we hold about you.
- Request Correction: To request correction of any inaccurate or incomplete personal data.
- Withdraw Consent: To withdraw your consent to our processing of your personal data for marketing purposes at any time. You can do this by clicking the "unsubscribe" link in our emails or by contacting us.
- Limit Processing: To request us to limit the processing of your personal data.
To exercise any of these rights, please contact us using the details below.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
8. Cookies
Our Site uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our Site. You can disable cookies through your browser settings.
9. Transfers of Personal Data Outside Malaysia
If we transfer your data to a location outside Malaysia, we will ensure that the recipient provides a standard of protection at least equivalent to the PDPA.
10. Changes to This Privacy Policy
We may update this policy. The updated version will be indicated by the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: